Research-inspired editorial · 2026-11-11

Consumer Protection in Digital Payments: A Comparative Study of Mongolia, China, and South Korea

Author: Martina Mundová

Digital payment systems have transformed financial transactions, yet they introduce new security challenges and risks for consumers. A new study published in the Advances in Social Sciences Research Journal offers a comparative perspective on legal frameworks in Mongolia, China, and South Korea, examining key areas from unauthorized transaction liability to personal data protection.

Introduction

The rapid development of digital payment systems has transformed financial transactions, improving payment convenience and expanding financial access. According to the study abstract, however, the growing use of electronic wallets, mobile apps, and online platforms also generates new consumer protection challenges.

Key risks facing consumers today include unauthorized transactions, digital fraud, misuse of personal data, technical failures, and difficulties in obtaining compensation. For web projects and e-commerce operators, this highlights the absolute necessity of maintaining robust payment gateway security.

What the study examined

Authors Khangal Erdenebat and Jankhor Sengeravdan conducted a comparative legal analysis of consumer protection within digital payment systems. The scope of their research specifically covered the legal frameworks of Mongolia, China, and South Korea.

According to the available abstract, the study examines similarities and differences among these jurisdictions, identifies common regulatory challenges, and evaluates potential legal mechanisms to strengthen consumer protection in Mongolia using relevant legislation and institutional approaches.

Findings and interpretation

The cross-country analysis relies on specific legal acts outlined in the abstract, such as the Law on National Payment System in Mongolia, non-bank financial institution regulations in China, and the Electronic Financial Transactions Act in South Korea.

The study emphasizes that effective consumer protection requires more than formal rights recognition. Well-defined liability mechanisms, transparent provider obligations, and accessible dispute resolution procedures play a pivotal role.

Methodology and limitations

When evaluating the methodology, we must rely exclusively on the provided abstract text since the full article was not independently verified beyond this scope. According to the abstract, the authors employed doctrinal and comparative legal research methods.

A key limitation of our editorial coverage is that we rely strictly on the publisher-supplied abstract (DOI: 10.14738/assrj.1311.12651). Consequently, detailed empirical data or broader contextual backgrounds cannot be independently scrutinized beyond what is stated in the text.

WEBU practical proposal

For owners of small businesses, e-commerce websites, and web design projects, WEBU editorial recommends integrating verified, secure payment gateways to minimize the risk of unauthorized transactions and technical failures. Web interfaces should transparently communicate payment terms and dispute resolution policies.

In marketing and workplace management, teams should be regularly trained on cybersecurity and customer data protection protocols. Preventing digital fraud and adhering to compliance standards directly strengthens client trust in digital environments.

Conclusion

The comparative overview of Mongolia, China, and South Korea demonstrates that digital payment regulation is dynamic and requires continuous legislative attention. The study's findings provide a solid legal foundation for identifying regulatory gaps.

Future developments in digital finance will depend on institutional capacities to enforce consistent regulations and safeguard consumer rights within the evolving global online landscape.

Scientific sources

Khangal Erdenebat, Jankhor Sengeravdan (2026). Consumer Protection in Digital Payment Systems: Legal Challenges and Comparative Perspectives in Mongolia, China and South Korea. Advances in Social Sciences Research Journal. https://doi.org/10.14738/assrj.1311.12651 https://doi.org/10.14738/assrj.1311.12651